Benefits Coordinator

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Please upload either a word or PDF version of your cover letter for this position.
Please upload either a word or PDF version of your current resume.
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After submitting your application, you will be taken to an online qualification test. The test will take approximately 30 minutes to complete.

We're looking for a Benefits Coordinator that will be the primary service contact for an assigned book of business and is responsible for developing a strong working relationship with both the clients and carriers.

Duties

  • Assist in preparation of client deliverables and materials, including but not limited to periodic status reports and financial and technical summaries.
  • Assist in tracking project progress and timelines, maintaining client files, populating and maintaining activity/issues trackers.
  • Support team members in addressing and resolving client issues involving claims, administration, compliance, etc.
  • Coordinate web event, webcast, and conference call logistics, including producing meeting agendas and meeting minutes.
  • Support the development of internal and client-facing documents and reports in Microsoft Word, Excel, PowerPoint, etc.
  • Perform research as needed for internal projects utilizing various internet resources, trade publications, and on occasion foreign-language sources.
  • Database management for client information; policy data, contacts, mailing lists, and other required data management duties.
  • Support client-facing technology tools by adding new users and providing basic troubleshooting.
  • Coordinate with other business service groups (IT, Office Services, Information Processing, Accounting, etc.) on various tasks using a partnership approach that facilitates high-quality results and process workflows.

  Requirements

  • Bachelor's Degree in a business-related field and/or equivalent education or work experience.
  • Understand the basic concepts of insurance with the ability to learn quickly.
  • 1-3 years of working experience in the insurance or financial industry preferred.
  • Required insurance licenses or ability to obtain within one year.
  • Strong customer service skills with the ability to develop sound relationships with team members and external contacts.
  • Ability to interact with vendors effectively.
  • Excellent computer skills. Proficient in all Microsoft applications with a heavy emphasis on Word, Excel, PowerPoint. Prior experience with CRM tools such as Salesforce is a plus
  • Ability to multi-task effectively.
  • Works well in a fast-paced environment and able to maintain deadlines
  • Excellent organizational and communication skills.

 

Location: AUSTIN, TX
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